This Shipping Policy applies to orders within India only.
Processing Time
100% of orders are shipped from our warehouse within 1–2 business days. Orders placed over the weekend are dispatched on Mondays.
Shipping Time
| Shipping Method | Region | Delivery Time (after dispatch) |
|---|---|---|
| Fast Shipping | Kerala | 3–4 business days |
| Fast Shipping | All other states | 4–6 business days |
| Flat Shipping | Kerala | 5–6 business days |
| Flat Shipping | All other states | 6–8 business days |
Order Tracking
Once your order has been shipped, we will email you a tracking number and a link to the courier's website. Please contact our customer service team if you do not receive this email. You can also track your order by emailing thirdeye11.11kodungallur@gmail.com.
Delivery Costs
Delivery costs depend on your delivery location. Please check your order summary to understand the delivery charges for individual products.
Failed Delivery
If a package cannot be delivered to the given shipping address due to causes attributable to the customer (wrong or incorrect shipping address, absent receiver), or if the customer refuses to collect the package, the package will be returned to the sender (3rdeye) at the customer's expense. This expense includes shipping costs incurred and will be deducted from the total of the order to be refunded.
Our Carriers
We use DTDC, Shree Maruti, Mahavir Courier, Bluedart, Delhivery, Xpressbees, Ekart, Shadowfax, India Post and ATS for deliveries.
Upon Receipt of Your Order
You are advised to carefully inspect the package and goods to ensure they are intact and complete before signing for receipt of delivery. Should you find the parcel to be damaged or incomplete, you must refuse delivery of the goods or sign "Damaged" and then contact us on the day of delivery.
Bank Holidays
We do not deliver on bank holidays, so your parcel will be delivered on the next working day.
Contact Us
Address:
Thirdeye 11:11 Pvt Ltd
Irattu Tower
East Nada, Kodungallur, Kerala 680664
Email: thirdeye11.11kodungallur@gmail.com
Phone: +91 95670 96396
For any question, you can easily contact us.
Support: Monday to Saturday, 9:00 AM to 7:00 PM